Park View Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds65
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2023-05-31
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors often comment on how polite and helpful the staff are when they arrive. The atmosphere feels calm rather than institutional, which helps put families at ease during what can be stressful visits.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2023-05-31
Is this home safe?
Is the care effective?
Effective was rated Good at the May 2023 inspection. This domain covers care planning, dementia training, nutrition and hydration, and access to healthcare. The home lists dementia as a specialism, meaning inspectors would have looked at whether staff have training appropriate to that specialism. No specific detail about training content, care plan reviews, or GP access frequency was included in the published summary.Is this home caring?
Caring was rated Good at the May 2023 inspection. This domain is assessed through inspector observations of staff interactions, conversations with residents and relatives, and a review of how the home promotes dignity, privacy, and independence. The published report does not include specific quotes or observations, so the evidence here is a domain-level judgement rather than a set of verified individual incidents.Is the home responsive?
Responsive was rated Good at the May 2023 inspection. This domain covers whether care is tailored to individual needs, whether activities are meaningful and varied, how the home responds to complaints, and whether end-of-life care is planned. No specific detail about the activities programme, individual engagement, or complaints handling was included in the published summary.Is the home well-led?
Well-led was rated Good at the May 2023 inspection, an improvement from the previous Requires Improvement rating. The home has a named registered manager, Mrs Lisa Parry, and a named nominated individual, Mrs Hayley Louise Robertshaw. The improvement across all five domains from the previous inspection is itself evidence that leadership identified problems and acted on them. No specific detail about management culture, staff feedback mechanisms, or governance processes was included in the published summary.
Source: CQC inspection report →
What the evidence base says
The home provides residential care for people over 65, with particular experience supporting those living with dementia. For residents with dementia, the calm environment can be particularly beneficial. Families might want to discuss what specific activities and engagement programmes are available to ensure their loved ones stay mentally stimulated throughout the day. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Park View Care Home scores 74 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from a previous Requires Improvement rating. The score is held back by limited specific detail in the published report on food, activities, and staffing numbers, which means some important questions remain open for families to ask directly.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Visitors often comment on how polite and helpful the staff are when they arrive. The atmosphere feels calm rather than institutional, which helps put families at ease during what can be stressful visits.
What inspectors have recorded
The team's friendly manner comes through in day-to-day interactions with residents and families. Some families have raised questions about how well agency staff are integrated into the care routines, so it's worth asking about staffing consistency and how care plans are communicated across the whole team.
How it sits against good practice
Getting a feel for daily life at Park View will help you understand if it's the right fit for your family member.
Worth a visit
Park View Care Home, on Feetham Avenue in Newcastle Upon Tyne, was rated Good at its most recent inspection in May 2023, with Good ratings across all five domains: safe, effective, caring, responsive, and well-led. Importantly, this is an improvement from a previous Requires Improvement rating, which means inspectors found that the home identified its problems and put them right. The home has 65 beds, specialises in dementia care, and is run by St. Martin's Care Limited with a named registered manager in post. The main uncertainty for families is that the published inspection summary contains limited specific detail, so it is not possible to verify individual claims about staffing ratios, activities, food quality, or how staff interact with residents day to day. The Good rating is a meaningful reassurance, but it tells you a floor has been reached, not a ceiling. On your visit, ask to see last week's actual staffing rota (not the template), ask how many permanent staff work nights, and spend time in a communal area observing whether staff sit with residents or move quickly between tasks.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Park View Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Park View Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Friendly staff create calm atmosphere for older residents
Park View Care Home – Your Trusted residential home
Park View Care Home in Newcastle Upon Tyne offers residential care in a peaceful setting that families describe as welcoming. The team here focus on creating a calm environment for older residents, including those living with dementia. While the friendly approach of staff stands out to visitors, families considering the home will want to ask about daily activities and how the team keeps residents engaged throughout the day.
Who they care for
The home provides residential care for people over 65, with particular experience supporting those living with dementia.
For residents with dementia, the calm environment can be particularly beneficial. Families might want to discuss what specific activities and engagement programmes are available to ensure their loved ones stay mentally stimulated throughout the day.
“Getting a feel for daily life at Park View will help you understand if it's the right fit for your family member.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Park View Care Home scores 74 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from a previous Requires Improvement rating. The score is held back by limited specific detail in the published report on food, activities, and staffing numbers, which means some important questions remain open for families to ask directly.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Visitors often comment on how polite and helpful the staff are when they arrive. The atmosphere feels calm rather than institutional, which helps put families at ease during what can be stressful visits.
What inspectors have recorded
The team's friendly manner comes through in day-to-day interactions with residents and families. Some families have raised questions about how well agency staff are integrated into the care routines, so it's worth asking about staffing consistency and how care plans are communicated across the whole team.
How it sits against good practice
Getting a feel for daily life at Park View will help you understand if it's the right fit for your family member.
Worth a visit
Park View Care Home, on Feetham Avenue in Newcastle Upon Tyne, was rated Good at its most recent inspection in May 2023, with Good ratings across all five domains: safe, effective, caring, responsive, and well-led. Importantly, this is an improvement from a previous Requires Improvement rating, which means inspectors found that the home identified its problems and put them right. The home has 65 beds, specialises in dementia care, and is run by St. Martin's Care Limited with a named registered manager in post. The main uncertainty for families is that the published inspection summary contains limited specific detail, so it is not possible to verify individual claims about staffing ratios, activities, food quality, or how staff interact with residents day to day. The Good rating is a meaningful reassurance, but it tells you a floor has been reached, not a ceiling. On your visit, ask to see last week's actual staffing rota (not the template), ask how many permanent staff work nights, and spend time in a communal area observing whether staff sit with residents or move quickly between tasks.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Park View Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Park View Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Friendly staff create calm atmosphere for older residents
Park View Care Home – Your Trusted residential home
Park View Care Home in Newcastle Upon Tyne offers residential care in a peaceful setting that families describe as welcoming. The team here focus on creating a calm environment for older residents, including those living with dementia. While the friendly approach of staff stands out to visitors, families considering the home will want to ask about daily activities and how the team keeps residents engaged throughout the day.
Who they care for
The home provides residential care for people over 65, with particular experience supporting those living with dementia.
For residents with dementia, the calm environment can be particularly beneficial. Families might want to discuss what specific activities and engagement programmes are available to ensure their loved ones stay mentally stimulated throughout the day.
Management & ethos
The team's friendly manner comes through in day-to-day interactions with residents and families. Some families have raised questions about how well agency staff are integrated into the care routines, so it's worth asking about staffing consistency and how care plans are communicated across the whole team.
“Getting a feel for daily life at Park View will help you understand if it's the right fit for your family member.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
